How can we help you?

Find answers to common questions or reach our support team directly.

For buyers

Open the Buy page and fill in the requirement form with product details, quantity and your contact information. After a quick review, your requirement appears on the requirement board and our team connects you with matching suppliers. Your contact details are never shown publicly.

Yes, completely free. Buyers can post requirements, browse supplier profiles and product listings, and send inquiries to suppliers at no charge.

Every supplier profile and product is reviewed by our team before it goes live. Suppliers who have sent us their GST certificate and business registration, and whose details we have checked, show a "Verified" badge.

Open one of the supplier's products and use the "Send an inquiry" form. The supplier receives your name, email, phone and message and contacts you directly.

Absolutely. Use Search or the Categories page to browse products and supplier profiles without signing in. With a free account, the requirements and inquiries you send are listed in your dashboard.

For sellers

Go to Sell on Dhandha Bazar and create a seller account with your company name and business type. Then complete your company profile in the seller workspace and submit it for review. Registration is free.

No. Listing your business and products and receiving buyer inquiries is free.

Email your GST certificate and business registration document to our support team from your registered email address. Once we have checked them, the Verified badge appears on your supplier page and products.

Inquiries appear in the Inquiries tab of your seller workspace, and we email you a notification for each one. Reply to the buyer directly by email or phone.

New products and edits are reviewed before they appear on the site. Editing an approved product hides it until the edit is approved, so buyers never see unreviewed text. You can see each product's status in your seller workspace.

Yes. Choose the most relevant category for each product.

Account & security

On the Sign in page, choose "Forgot password?" and enter your registered email. We send a reset link that works for one hour. Check your spam folder if you don't see it.

Passwords are stored only as strong one-way hashes, all traffic is encrypted with HTTPS, and stored credentials are encrypted at rest. We never sell your personal information. Read our privacy policy for details.

Send an account deletion request from your registered email to our support team. We process deletion requests within 7 working days as described in our privacy policy.
Still need help? Our support team is happy to help. Contact support