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Find answers to common questions or reach our support team directly

Help Topics

For Buyers

Buyer Frequently Asked Questions

Visit the Buy page, fill in the requirement form with product details, quantity, and your contact information. Your requirement will be visible to matching verified suppliers who will respond with quotes within 24 hours.
Yes, completely free. Buyers can post unlimited requirements, browse supplier profiles, view product listings, and communicate with suppliers — all at no charge.
All suppliers on Dhandha Bazar go through our verification process. Look for the "Verified" badge on supplier profiles. Verified suppliers have submitted their GST certificate, business registration, and contact details which have been validated by our team.
Typically 5–20 quotes depending on the category and specificity of your requirement. More detailed requirements attract more relevant and qualified suppliers.
Absolutely. Use the Search or Categories page to browse all listed products and supplier profiles without creating an account.
For Sellers

Seller Frequently Asked Questions

Visit Sell on Dhandha Bazar, fill in your business details — name, type, contact — and create a password. Registration is free and takes under 3 minutes.
Basic listing is free. You can list up to 10 products and receive buyer inquiries at no cost. Premium plans with unlimited listings, priority placement, and analytics are available for growing businesses.
Submit your GST certificate, business registration document, and bank account proof through your dashboard. Our team verifies the documents within 2–3 working days. Verified suppliers get priority placement in search results.
Inquiries are sent to your registered email and appear in your seller dashboard. You can respond directly to buyers, send quotations, and negotiate deals all within the platform.
Yes. There is no restriction on the number of categories you can list under. If your business deals in multiple product lines, you can create separate listings for each under the relevant categories.
Account

Account & Security FAQs

On the Sign In page, click "Forgot Password". Enter your registered email and we will send a reset link within 2 minutes. Check your spam folder if you don't see it.
Yes. Log into your account, go to Profile Settings and update your email. You will need to verify the new email by clicking the link we send.
All passwords are encrypted using industry-standard bcrypt hashing. Data transmission is secured with SSL/TLS encryption. We never sell your personal information to third parties. Read our Privacy Policy for full details.
Send an account deletion request to admin@raspsys.com from your registered email. We process deletion requests within 7 working days as per our privacy policy.

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