Privacy Policy

Dhandha Bazar ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dhandhabazar.com and use our B2B marketplace services.

1. Information We Collect

Personal Information: When you register, post requirements, or contact us, we collect your name, email address, phone number, company name, and business details.

Usage Data: We automatically collect information about how you interact with our platform — pages visited, search queries, device type, IP address, browser type, and time spent.

Transaction Data: Details of inquiries submitted, requirements posted, and supplier interactions within our platform.

2. How We Use Your Information

• To facilitate B2B connections between buyers and suppliers
• To send relevant quotes and inquiry notifications
• To verify supplier identity and authenticity
• To improve our platform and services
• To send important service and account-related communications
• To prevent fraud, abuse, and comply with legal obligations

3. Information Sharing

We do not sell your personal information to third parties. We may share your business information (company name, product listings) with other registered users as part of the B2B marketplace functionality — this is core to how the platform works.

Buyer contact details shared with suppliers are limited to what is necessary for responding to a specific inquiry. We do not share your details with unrelated parties.

4. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for all data in transit
• bcrypt password hashing — passwords are never stored in plaintext
• AES-256 encryption for sensitive credentials at rest
• Regular security audits and vulnerability assessments
• Access controls and rate limiting on all APIs

5. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes. You can control cookie preferences through your browser settings.

6. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications

To exercise these rights, email us at admin@raspsys.com.

7. Data Retention

We retain your account data for as long as your account is active. After account deletion, personal data is purged within 30 days. Transaction logs may be retained for up to 3 years for legal compliance.

8. Children's Privacy

Dhandha Bazar is a B2B platform intended for business users aged 18 and above. We do not knowingly collect information from individuals under 18.

9. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated via email or a prominent notice on the platform. Continued use of the platform constitutes acceptance of the updated policy.

10. Contact

For privacy-related queries: admin@raspsys.com
Dhandha Bazar, Business District, Andheri East, Mumbai — 400069, Maharashtra, India